We try to make every order perfect for you and would love to know if it all worked out well, or if there's something we could do better.
You can use the form below to send us your comments, or alternatively email firstname.lastname@example.org. Here are some of the comments we have received recently. (Surnames are removed for anonymity and privacy)
Thank you for sending my order on the same day I ordered. Super fast delivery...not encountered before...well done and thanks again.
by Rose, London
With reference to my order placed today, I would like to thank you for the excellent customer service from your operator who advised me on stock availability & ensured that the order was despatched promptly.
by Steve, Lancs
Just to say that I have received my order today and I would like to say on how very impressed I am both with the service and the quality of the products. I will definately be placing more orders in the future and will not hesitate in recommending you to my friends and family.
Just wanted to say massively impressed with my order arrived right on time, greatly packed. will deff be using the site again! Thanks so much!
I would just like say how very grateful I am for all your and the ladies' help in customer services to try and get this item to me for my husband for Christmas. It is pleasure to deal with a company and people who are so professional, polite and considerate. Thanks and may I wish you a very Merry Christmas !
by Helen, Essex
I just had to email you just to say how impressed I am with the service I have received from your company. Thank you
by Anthony, London
Thank you so much for your phone call and prompt action, the parcel arrived this morning and I am very grateful. Happy Christmas!
by Colin, Herts
Dear Treat Team, Was a bit concerned that this parcel wouldn't reach for at least a couple of days as I placed the order fairly late in the day yesterday. To my amazement, it was delivered at my desk this morning!!! I really just wanted to say thank you for a superb service.
Wasn't sure about buying here as I've never used your service before, but I was really impressed with the attention to details and friendliness of your customer service team. The lady (Sophie?) I spoke to gave me loads of fab ideas for my brother's birthday and I think he's going to be delighted with what I've chosen for him. Will certainly stop by here first from now on. Many many thanks!!
by Ellie, London
Thank you for what is probably the best customer service I've experienced in a while. Some large companies I've shopped from could learn a lot from you guys. Will be recommending you to everyone I can. Thanks again.
by Phillip, Sheffield
Received a gift from my girlfriend I believe she ordered through Treathim.com. Wanted to just drop a note to say thanks for getting the delivery issues sorted. You really did make it very easy for me to receive this. The giftwrapping was also very good.
Great service. Great products. This is the 3rd time you've helped me figure out what to get. I love this website! See you again at xmas!!! xxxx
by Jo, Cardiff
Just wanted to pass on my thanks for a very efficient service. I ordered three items from yourselves yesterday at approx 2pm and was expecting to have to wait at least a couple of days for the order but they arrived today. Everything is there and correct. Thanks again
Just to let you know my husband loved the golfing gift sets I ordered through your service. He said it was probably one of the best quality golf gifts he's ever got - thanks!! Will be back for xmas!!
by Lisa, Hants
Thank you so much for the best service I have received in a while. I buy a lot online and I think some other internet companies could learn some things from you about how to give a real service to their customers. Special thx to Sophie who took great effort to make sure everything was just perfect for my anniversary day Thank you. xxx :-)
by Kate, Edinburgh
Hi Team, thankyou for the great service you provided and I am amazed at how fast you acted.Last night (Sunday) In spoke with my parents in the UK and they informed me the gift arrived Saturday morning. I only ordered it Thursday or Friday from Australia.And yet I could not but a part for my car anywhere in Adelaide over the weekend. Thanks again they loved the gift.
Many thanks for your reply, my purchase has been safely delivered. Happy New Year!
Many thanks for your quick reply and help, I really appreciate it.
Brilliant products, fast delivery, great service. Thanks! Will certainly be using your service again.
Dear team, Many thanks I will be returning to the site as the site is easy to use, payment was secure and items were delivered timeously so I understand that this was just a glitch in what is otherwise as really useful site to know about.
Hi Treat Team, Just received my boyfriends gift in the morning post...the giftwrapping looks really gorgeous. I think he'll really like it... will let you know...
by Joanne, London
Last week, I ordered a chelsea stadium tour for my dad for part of his 50th birthday present. I was quite amazed that it turned up at 9 in the morning when I'd only ordered it the afternoon before! Great service - will def recommend you to my friends! x
by Tabitha, Richmond